discrepancy management taming the beast

For many, invoice discrepancies are one of those things that keep you up at night and take your team away from the task at hand.  We go into a transaction with all good intentions of smooth sailing.  We have in place all the elements to provide controls and automation to facilitate and then, something goes wrong.  It’s like a wrench in the works and over time, can cripple a department and grow into a wild beast.

MANAGING DISCREPANCIES IS OFTEN LIKE MOPPING UP AN ONGOING LEAK

One by one, we manage each discrepancy (puddles of water), firing off emails to find out who dropped the ball.  Why were these items never received?  Why don’t the prices match, and the worst, there is no Purchase Order on the invoice? How do I even begin to get approval to pay this invoice??    As these issues mount up, it’s no longer a little puddle but a soaking wet floor.  You come in every day, roll up your pants, and slosh around in discrepancies all day.  Overly dramatic?  Maybe a little; but still, why do we have this constant leak?

The problem is that discrepancies are managed one by one, asking for the proof necessary to pay an invoice or figuring out why our PO doesn’t match the invoice.  We don’t spend enough time and effort looking at what is causing the problem (or leak, so to speak) and fixing it.  We may be able to see receiving issues, versus pricing issues, but we often don’t see obvious trends and indicators that can point us to the culprits.

LOOK AT YOUR PROCESS FOR RECONCILING DISCREPANCIES

Is it a complete circle where information is fed back to Item Master Management, Receiving Management, a Vendor?   Assure that your process includes a “closing of the loop” – where critical information is routed to the appropriate person who can identify and repair the issue at the root cause.   With the right information and team, ongoing issues can be identified and repaired to stop future discrepancies, keep your floor dry and keep your team moving forward.

SAS has successfully assisted clients on discrepancy problems and issues of all kinds.

CONTACT US FOR MORE INFORMATION ABOUT HOW WE CAN HELP

SAS Insights

August 15, 2023

Strategic Audit Solutions, Inc. Promotes Recovery Audit Industry Veteran Larry Crawley to Chief Technology Officer

Freehold, NJ – August 9, 2023 Strategic Audit Solutions (SAS), an industry-leading multi-vertical recovery audit firm, is pleased to announce the promotion of Larry Crawley as Chief Technology Officer, effective […]

Continue Reading
July 26, 2023

Your Supplier Is Not the Enemy

Critical Supplier Relationships and Audit Guidelines In any Accounts Payable Recovery Audit, a crucial but often abused component is the protection of the critical relationship clients have with their suppliers.  […]

Continue Reading
Strategic Audit Solutions rebranding press release
July 17, 2023

Strategic Audit Solutions Unveils Rebranding Initiative, Introducing a Fresh New Look

Freehold, NJ – July 14, 2023 Strategic Audit Solutions (SAS) proudly announces the completion of its highly anticipated rebranding effort, a project that has been in the works for over […]

Continue Reading
Press release for new hire
April 5, 2023

Strategic Audit Solutions, Inc. Appoints Multi-Industry Veteran Chris Mindenhall as Chief Innovation Officer

With over 20 years in data analytics, recovery audit, and supply-chain transformation, Chris will head up our Transformation Office and Innovation Lab with an initial focus on the retail industry […]

Continue Reading

WANT FURTHER INFORMATION?

We will answer all your questions.